King Billy Casino Terms & Conditions

These Terms and Conditions govern access to and use of King Billy Casino, including the website, casino games, promotions, payment services and related features available to customers in Canada. By creating an account or using the services, you confirm that you have read these terms and agree to follow them.

Please review these terms carefully before playing. If you do not accept any provision, you must not register, deposit funds or use King Billy Casino. Additional rules may apply to particular games, promotions or payment methods and will form part of these terms when displayed.

Acceptance of Terms

These Terms and Conditions create an agreement between you and King Billy Casino concerning your use of the services. They apply to all visitors, account holders and players, whether accessing the platform through a computer, mobile device or another supported method.

By selecting an acceptance option, opening an account or continuing to use the platform, you acknowledge that you understand these terms. You are responsible for checking the current version before using the services, as updates may be published from time to time.

Eligibility

King Billy Casino is available only to individuals who are at least 18 years old. You must also be legally permitted to participate in online gambling in the place where you are physically located. It is your responsibility to establish that access and play are permitted before using the platform.

Access may be restricted in certain jurisdictions or for particular users. King Billy Casino may refuse registration or discontinue access where participation would conflict with applicable restrictions, internal controls or the information provided by a customer.

Account Registration

You may hold only one personal account unless King Billy Casino gives written permission for an additional account. Registration information must be complete, accurate and kept up to date. You must not register on behalf of another person or use a false identity.

Your login details are personal and must be kept confidential. You are responsible for activity carried out through your account unless you promptly notify King Billy Casino of unauthorised access. The platform may require password changes or additional security steps where this is considered necessary.

Account funds must be used only for your own play. You must not sell, transfer, assign or otherwise provide your account to another person.

Verification

King Billy Casino may request documents or information to confirm your identity, age, address, payment ownership or other account details. This process may take place when you register, before a withdrawal, during a security review or at another appropriate time.

Documents must be genuine, current and readable. If requested information is not provided within a reasonable period, account functions may be limited and pending transactions may be delayed or reviewed. Where information cannot be satisfactorily verified, King Billy Casino may refuse a transaction or close the account in accordance with these terms.

Deposits

Deposits must be made using a payment method registered in your own name or otherwise authorised for your use. Available methods, minimum amounts, processing times and applicable fees may vary and will be shown on the cashier page.

You must not deposit funds for the purpose of transferring money to another customer. King Billy Casino may reject, reverse or review a deposit where the payment appears unauthorised, irregular or inconsistent with the account information.

Play is permitted only after deposited funds have been credited to your account. You should contact your payment provider if a charge appears to have been made without your authorisation and inform King Billy Casino without unnecessary delay.

Withdrawals

Withdrawal requests are subject to account verification, game settlement, applicable bonus conditions and security checks. King Billy Casino may return funds through the original payment method or use another method available for the account, depending on operational and payment requirements.

You must provide accurate payment details and ensure that the receiving account belongs to you. Processing times can vary according to the selected method, the amount requested and the checks required. A request may be amended or cancelled while it remains pending, where the cashier system permits this.

King Billy Casino may correct obvious errors, including an incorrect credit or payment calculation. Any balance resulting from a technical or administrative error does not create a right to withdraw those funds.

Bonuses

Promotions, bonuses and free-play offers are subject to the specific terms displayed with each offer. These may include eligibility rules, qualifying deposits, wagering requirements, game contributions, maximum winnings, expiry dates and withdrawal restrictions.

Only one offer may be used where promotional terms do not expressly allow combinations. King Billy Casino may cancel a bonus or adjust promotional balances where an offer has been claimed in error, used contrary to its rules or obtained through multiple accounts or other improper means.

Before requesting a withdrawal, you should review the relevant promotion terms and confirm that all conditions have been completed. Unused promotional value may expire when the stated period ends.

Acceptable Use

You agree to use King Billy Casino for lawful personal entertainment and to follow these terms, game rules and instructions displayed on the platform. You must provide truthful information, maintain appropriate account security and cooperate with reasonable verification requests.

You must use compatible software and a secure device. You are responsible for your internet connection, device settings and any charges imposed by your internet or mobile service provider. You should not access the platform in a way that could damage, overload or interfere with its operation.

Prohibited Activities

The following activities are prohibited:

• Using another person's account, payment method or identity.
• Creating or controlling multiple accounts without permission.
• Using bots, automated systems, scripts, scraping tools or software intended to influence play or platform performance.
• Attempting to exploit errors, vulnerabilities, duplicated transactions or incorrect game outcomes.
• Colluding with other customers, manipulating games or interfering with fair play.
• Using funds connected with fraud, unauthorised transactions or unlawful activity.
• Attempting to bypass technical, geographic, age or account restrictions.
• Harassing staff, submitting misleading complaints or abusing customer support channels.

King Billy Casino may investigate suspected prohibited activity and may withhold affected funds, void transactions, restrict access or take other appropriate action while a review is completed.

Intellectual Property

The website, software, design, text, graphics, logos, game content and other materials made available through King Billy Casino are protected by applicable intellectual property rights or used with permission. You receive a limited, personal and non-transferable right to access the services for their intended purpose.

You must not copy, modify, publish, distribute, reverse engineer, commercially exploit or create derivative works from platform content unless expressly authorised. Nothing in these terms transfers ownership of intellectual property to you.

Limitation of Liability

King Billy Casino aims to provide a reliable service but does not guarantee that the platform will always be uninterrupted, error-free or available on every device. Maintenance, telecommunications failures, software issues and events outside reasonable control may affect access or processing times.

To the extent permitted by applicable law, King Billy Casino is not responsible for losses caused by your failure to secure account details, inaccurate information, unsuitable equipment, interruptions outside its control or your breach of these terms. This does not exclude responsibility that cannot lawfully be excluded.

You should check transaction confirmations and account balances regularly and report apparent errors promptly so they can be reviewed.

Account Suspension

King Billy Casino may suspend, restrict or close an account where it identifies a breach of these terms, unsuccessful verification, security concerns, suspected fraud, responsible gambling concerns or other circumstances requiring review.

During a suspension, deposits, withdrawals, bonuses or gameplay may be unavailable. King Billy Casino may request further information before restoring access. If an account is closed, any remaining balance will be assessed after outstanding obligations, disputes and compliance checks have been considered. Funds connected with prohibited or unlawful conduct may be withheld where appropriate.

Privacy

King Billy Casino processes personal information to operate accounts, provide games, process payments, conduct verification, prevent misuse and respond to enquiries. Information may be shared with service providers or other parties where necessary for these purposes or where permitted or required by applicable rules.

Further details about the handling, storage and protection of personal information are provided in the applicable Privacy Policy. You should read that policy before registering and keep your account information accurate.

Responsible Gambling

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set limits that are appropriate for your circumstances and never play with money needed for essential expenses. Take breaks and stop playing if gambling is no longer enjoyable or feels difficult to control.

King Billy Casino may provide tools or support options such as deposit limits, time reminders, cooling-off periods or account exclusion, subject to availability and applicable procedures. Requests should be made clearly through customer support. You may also seek independent advice from a qualified support organisation in your area.

We may intervene where account activity raises responsible gambling concerns and may ask questions or apply restrictions designed to support safer use of the service.

Amendments

King Billy Casino may amend these Terms and Conditions to reflect changes to the services, promotions, security procedures or operating requirements. The latest version will be made available on the platform and will show its effective date where appropriate.

Changes will apply from publication or from the date stated in the updated terms. If you continue using the services after an update, you accept the revised provisions. If you do not agree, you must stop using the account and contact King Billy Casino regarding any outstanding matter.

Contact Information

For questions about these Terms and Conditions, account access, verification, payments or responsible gambling tools, contact King Billy Casino through the support channels available on the website or by email at [email protected].

When contacting support, provide your account username and relevant transaction details where appropriate, but do not send your password or complete payment credentials. Customer support may request information needed to confirm that you are the account holder before discussing account-specific matters.

Last updated: 9 September 2026