King Billy Casino Privacy Policy

This Privacy Policy explains how King Billy Casino collects, uses, stores and protects information relating to visitors, registered customers and users of its online casino services. It applies to information provided through the website, account registration, customer support, promotions and other interactions with King Billy Casino.

King Billy Casino aims to handle personal information responsibly and transparently. By using the website or creating an account, you acknowledge that your information may be processed as described below. If you do not agree with this policy, please discontinue use of the services. The website is intended for individuals aged 18 and over.

Information We Collect

The information collected depends on how you use King Billy Casino and the services available to you. Information may be provided directly by you, generated through your activity, or received from trusted sources where appropriate.

• Account information, such as your name, date of birth, address, telephone number and login details.
• Identity and verification information used to confirm account ownership, age, identity or eligibility to use particular services.
• Financial and transaction information, including deposits, withdrawals, payment method details and transaction history. Full payment card details may be handled by specialist payment providers rather than stored directly by King Billy Casino.
• Communication records, including messages sent to customer support, requests, complaints, survey responses and feedback.
• Technical information, such as your IP address, browser type, device characteristics, operating system, language settings and approximate location.
• Usage information, including pages visited, games viewed, session times, referral information and interactions with website features.
• Information relating to account security, responsible gambling controls, promotional participation and preferences.

You should provide information that is accurate, current and complete. If you provide information about another person, you should have a lawful basis or permission to do so and should make them aware of this policy where appropriate.

How We Use Information

King Billy Casino uses information for clear business, operational and security purposes. These purposes may include:

• Creating and administering your player account.
• Processing deposits, withdrawals, bonuses and other transactions.
• Verifying identity, age, account ownership and eligibility.
• Providing games, website functionality, customer support and requested services.
• Detecting and preventing fraud, money laundering, abuse, collusion, multiple account activity and other prohibited conduct.
• Maintaining the security, stability and performance of the website and related systems.
• Sending service messages, account notifications, security alerts and information about material changes to the services.
• Providing marketing communications where permitted and where your preferences allow them.
• Understanding customer activity and improving games, navigation, content and support.
• Managing disputes, enforcing applicable terms and protecting the rights and property of King Billy Casino and its users.
• Meeting applicable obligations and responding to valid requests from competent authorities or service partners.

Depending on the circumstances, processing may be based on providing the services you request, maintaining security, complying with applicable obligations, pursuing legitimate operational interests, or obtaining your consent. Where consent is used, you may withdraw it through the available settings or by contacting support, although this will not affect processing already carried out.

Cookies and Similar Technologies

King Billy Casino uses cookies, pixels, local storage and similar technologies to make the website work and to understand how it is used. Some technologies are necessary for account access, security, session management and core functionality. If these technologies are disabled, certain parts of the website may not operate correctly.

Other technologies may help remember preferences, measure website performance, analyse traffic, tailor content or assess the effectiveness of promotions. Depending on your browser and available controls, you may be able to delete cookies, block them or receive a notification before they are placed. Blocking optional technologies may limit personalisation, but it should not normally prevent access to essential account functions.

Data Sharing

King Billy Casino does not treat your personal information as public information. Information may be shared only when reasonably necessary for the purposes described in this policy or when permitted by applicable rules. Recipients may include:

• Payment processors, banks and financial service providers involved in transactions.
• Identity verification, fraud prevention, security and risk management providers.
• Technology, hosting, analytics, communications and customer support providers.
• Professional advisers, auditors and insurers who are subject to appropriate confidentiality obligations.
• Corporate transaction partners in connection with a merger, acquisition, restructuring or sale of relevant assets.
• Authorities, courts or other recipients where disclosure is required or reasonably necessary to address a legal, security or regulatory matter.

Service providers are expected to process information only for authorised purposes and to apply suitable safeguards. King Billy Casino does not sell personal information as a general commercial product.

Data Security

King Billy Casino uses administrative, technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss and misuse. These measures may include access controls, authentication procedures, monitoring, encryption in appropriate circumstances, staff confidentiality requirements and security testing.

No website, network or electronic transmission can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential, using a secure device and notifying King Billy Casino promptly if you suspect unauthorised account activity. King Billy Casino may restrict access or request additional verification when needed to protect an account or the wider service.

Data Retention

Personal information is retained for as long as reasonably necessary for the purposes for which it was collected. Retention periods may vary according to the type of information, the nature of the relationship, account activity, dispute risks, security needs and applicable obligations.

When information is no longer required, it may be deleted, anonymised or securely isolated. Some information may remain in backup systems for a limited period or be retained after account closure where necessary to prevent fraud, resolve disputes, enforce agreements, maintain financial records or protect the integrity of the services.

Your Rights

Depending on your location and the circumstances of processing, you may have rights concerning your personal information. These may include the right to:

• Ask what personal information is held about you and request a copy.
• Request correction of inaccurate or incomplete information.
• Ask for deletion where retention is no longer necessary or otherwise permitted.
• Request restriction of certain processing.
• Object to processing based on particular circumstances or direct marketing.
• Withdraw consent where processing relies on consent.
• Request information in a usable format where data portability applies.

These rights are not absolute and may be subject to verification, exceptions or legitimate reasons for continuing to process information. To protect accounts and prevent unauthorised disclosures, King Billy Casino may ask for information confirming your identity before handling a request. You may also control certain marketing preferences through communication settings or the unsubscribe option in promotional messages.

Third-Party Services

The website may contain links, integrations or features supplied by third parties. These services can include payment solutions, identity checks, analytics, advertising tools, social features and customer communication platforms. When you use a third-party service, that provider may collect and process information under its own privacy notice and terms.

King Billy Casino does not control the privacy practices of independent third parties. You should review their information before submitting personal data through an external website or application. A third-party service may also use cookies or similar technologies that operate separately from King Billy Casino systems.

International Transfers

Some providers supporting King Billy Casino may process information in a country different from the country in which you live. Where information is transferred internationally, reasonable steps are taken to protect it and to support a level of security appropriate to the nature of the information and the relevant processing.

International processing may be needed for hosting, payment administration, technical support, fraud prevention or other services. Information may also be disclosed across borders where necessary to address a valid request, protect users or maintain the security and operation of the website.

Policy Updates

King Billy Casino may revise this Privacy Policy when services, technology, business practices or applicable requirements change. The latest version will be made available on the website, together with an updated effective date where appropriate.

Changes that materially affect how information is used may be highlighted through the website, account area or another suitable communication channel. You should review this page periodically. Continued use of the services after an updated policy is posted may indicate acceptance of the revised terms, subject to any rights available to you.

Contact Information

If you have a question about this Privacy Policy, wish to exercise a privacy right or need assistance with a data-related concern, please contact King Billy Casino through the customer support channel available on the website or by email at [email protected].

When making a request, include enough information for King Billy Casino to understand the issue, while avoiding unnecessary sensitive details. Requests will be reviewed within a reasonable period, and additional information may be requested where needed to verify identity, clarify the request or protect account security.

Last updated: 9 September 2026